Return Policy

Our Customer Service Team is available Monday through Friday, 10 am - 6 pm ET, excluding holidays. You can reach us via email at hello@tinygirl.com (preferred and our fastest response), We will make sure to get back to you within 24 business hours.

To Return a product:

  1. Request return within 7 days after delivery.
  2. Video proof of unboxing is required.
  3. Product should not be damaged.
  4. Original packaging should be intact while returning.
  5. All tags/labels & accessories should be in place.
  6. Refund will be initiated within 7 days after QC validation.
  7. Clearance sale items are completely non-refundable.

To Exchange a product:

  1. Exchange request within 7 days after delivery.
  2. Place a New Order with correct size.
  3. Use exchange coupon code (Code will be provided by us).
  4. Product should be unused, unworn & undamaged.
  5. Original packaging should be intact while returning.
  6. All tags/labels & accessories should be in place.
  7. Clearance sale items are only valid for exchange.